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Privacy Policy

Last updated: April 2025

Arabella Garden Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.​

1. Collection of Personal Information

We may collect personal information such as:

  • Name and contact details
  • Date of birth
  • Financial and employment information
  • Property ownership details

2. How We Collect Personal Information

Collection methods include:

  • Direct interactions (e.g., inquiries, forms, meetings)
  • Our website and online services
  • Third parties (e.g., real estate agents, credit reporting bodies, public records)

3. Use of Personal Information

We use your personal information to:

  • Provide and manage our services
  • Communicate with you
  • Assess applications and creditworthiness
  • Comply with legal obligations
  • Conduct marketing activities (with your consent)

4. Disclosure of Personal Information

Your personal information may be disclosed to:

  • Service providers and contractors
  • Credit reporting agencies
  • Legal and regulatory authorities
  • Other parties as required by law​

5. Overseas Disclosure

We do not typically disclose personal information overseas. If we do, we will ensure appropriate safeguards are in place.​

6. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure.

7. Access and Correction

You can request access to or correction of your personal information by contacting us.

8. Complaints

To make a complaint about our handling of your personal information, contact us at:

Arabella Garden Pty Ltd Level 1, 50 Commercial Rd Newstead QLD 4006 Phone: +61 7 3063 2488 Email: hello@chapter-two.com.au